![]() In addition, it’s very easy talking a remote user into getting it up and running, for example from the TeamViewer website. In my experience, nothing beats TeamViewer for ease of use, speed of connection, stability of connection, speed of screen updating and additional tools like file transfer. (This may have changed but I haven’t used MSRA since Windows 7.)Īfter 15 years working in IT Support for a major government service (supporting remote workers in distant offices and at home) and supporting family and friends living far away, I’ve used many remote assistance solutions since the days of Windows XP’s NetMeeting. ![]() whilst every (recent) version of Windows can send a request for Remote Assistance, only Windows Pro and above can respond. MS Remote Assistance is the ‘same but different’ to TeamViewer and other remote assistance solutions (VNC, uVNC, LogMeIn, etc.) but with one important caveat, i.e. Whilst it’s very effective, it’s best used to log into your own PC from a remote location (although I find TeamViewer Host mode better). Instead it logs off the person at the other end and logs you in remotely instead. ![]() MS Remote Desktop lets you ‘remote’ into another PC but doesn’t share it with whoever is at the other end. ![]()
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